Monday, May 5, 2008

Be aware of nasty Fuel charge at Budget car rental

I always use Hertz for car rental because I rarely hear any complaint from them. Last week, I rented once from budget due to Delta airline promotion. Although, I declined fuel options at my budget online profile, the counter guy still tricked me to initial next to fuel option, which I agree to buy a full tank of gas at a fixed price and no need to fill the tank at return. However, if u did not use the full tank, u still got charge for full tank price.

I did not pay attention when pick the car, but found out when I returned my car, I noticed on my receipt says"fuel option-yes." I went to its counter and told them this, they apologized and refund the fuel amount.

I have heard this before, so be careful when u sign something at the time of rental.

I probably will not rent from them again since hertz had been so good for past few years and no one ever asked me to sign anything with Hertz Gold.


Anonymous said...

I think all the car rental companies have the same rule. I always tell them I will fill it up upon return.

Tmtravelworld said...

no,that's not true, I have fastbreak accoutn with Budget, and I declined the fuel option in my online profile, it should not be there for me to sign at all.

same thing with Hertz, With Hertz Gold=budget fastbreak, u should not sign anything at all since online profile has everying in there.

If there is fastbreak/hertz gold area, u should head to ur car directly, key is in the car. If there is no such area like some small airports, u should go counter, show ID, then get the key. That's all.